How do I update and verify my contact details via the Update Portal?

The security of our data is of utmost importance to us which is why we've implemented a verification stage when you update your personal contact details with us via our Update Portal here. 

Once you've entered the Update Portal, you'll be required to enter your Partial NRIC and Date of Birth to generate your unique token. This will allow us to ensure that we update the correct profile on our system and that your contact details will belong to you. 

Upon generation of your unique token, you will be requested to update the following information with us: 

• Mobile
  When you update your Mobile with us, a 6-digit OTP will be sent to you via SMS. Only a match in the OTP will allow you to proceed to the next stage.
• Email
  When you update your Email with us, a 6-digit OTP will be sent to you via email. Only a match in the OTP will allow you to proceed to the next stage.
• Address
  We've implemented an API where your address will be automatically populated to prevent any typos. 

Please note that our Update Portal is accessible only to HomeTeamNS Members. If you're experiencing any issues when updating your contact details via our Update Portal, do write in to [e-mail] for assistance! 

For Affiliate Members wishing to update and verify their contact details, do write in to [e-mail] for assistance.