+HPoints Accumulation & Expiry

1. How do I accumulate +HPoints?

HomeTeamNS members will be able to earn +HPoints* when they:

a. make membership applications and renewals on mobile app; or

b. book any HomeTeamNS Facility at our HomeTeamNS Clubhouses.

*A minimum expenditure of S$10.00 is required for +HPoints to be awarded.

+HPoints will automatically be credited to the member’s e-wallet for every successful transaction.

You may refer to all transaction details via the HomeTeamNS mobile application. It will show your payment, the amount of +HPoints earned and the +HPoints expiry date.

2. How are +HPoints calculated?

Every S$1.00 spent entitles the HomeTeamNS member to earn 1 +HPoint, subject to a minimum expenditure of S$10.00. For the avoidance of doubt, the amount spent will be rounded down to the nearest dollar for the purpose of determining the +HPoints to be awarded to the HomeTeamNS member and +HPoints will be awarded based on nett purchase value before deduction of discounts or redemptions.

3. What can I do with my accumulated +HPoints?

You may use your +HPoints to make redemptions of Rewards and/or Prizes.

4. How long does it take for my transaction submitted to be processed?

It may take up to 3 - 5 working days from the date of:

a. your completion of membership applications and renewals via the HomeTeamNS mobile application.

or

b. your completion of any facility booking via the HomeTeamNS website, the HomeTeamNS mobile application or self-help kiosks at the HomeTeamNS Clubhouses.

+HPoints will be reflected in your account balance upon validation of the bookings.

5. How do I check my +HPoints balance?

You may check your +HPoints balance and all transaction details via the HomeTeamNS mobile application.

6. Will my +HPoints expire?

Yes, +HPoints credited in your account in a certain month of a calendar year will expire one calendar year from the last day of that month.

For illustration:

• • • • HomeTeamNS member had earned 100 +HPoints on 31 January 2023. The 100 +HPoints will expire on 31 January 2024.
      • HomeTeamNS member had earned 50 +HPoints on 3 October 2023. The 50 +HPoints will expire on 31 October 2024.

7. When can I start earning my +HPoints?

HomeTeamNS Rewards+ Programme will be effective from 29 December 2022 onwards. You will need to update your HomeTeamNS mobile application in order for you to be able to access the HomeTeamNS Rewards+ Programme. Only transactions after this date will be eligible for earning +HPoints.

8. Which are the participating HomeTeamNS clubhouses in the HomeTeamNS Rewards+ Programme?

All HomeTeamNS clubhouses are participating in the HomeTeamNS Rewards+ Programme.

9. What are the Terms and Conditions for the HomeTeamNS Rewards+ Programme?

Please refer the HomeTeamNS mobile application/website for HomeTeamNS Rewards+ Terms and Conditions.